As workplaces continue to advance, leaders are faced with new challenges regularly. From managing hybrid teams to settling workplace conflicts, there’s a growing demand for high-performing leaders with solid people management skills. However, if managers want to be successful, then they need to develop a combination of hard and soft skills. Here is a checklist of leadership skills that every manager in the 21st century should have.
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Trustworthiness – Trust is usually one of the main things that separates positive work cultures from toxic ones. Managers that model accountability can empower employees to reach their goals. A trustworthy leader keeps promises with employees, avoids micromanaging them, and supports reasonable risks.
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Communication – Every manager should be well versed in the 7 C’s of Communication: clear, concise, concrete, correct, coherent, complete, courteous. Effective communication is key to not only learning from employees but also customers. High-performing leaders can also provide constructive criticism in a supportive manner so that employees don’t feel insulted.
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Emotional Intelligence – Emotional intelligence is another must-have skill when it comes to managing employees now. A recent survey even indicated that 71% of employers value EQ over IQ because leaders that have it are typically better at resolving workplace conflict, stay calm under pressure, and show employees empathy.
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Delegation – Equal distribution of work is the key to showing employees that you’re not playing favorites. It also helps keep high-performing employees from burning out. Leaders today really need to focus on giving suitable projects to the right people at the right time.
These are just a few of the most in-demand skills that every manager should already have or be developing. Leaders also have to be resilient and prepared to adapt to meet the changing needs of the respective workforce.
https://www.gartner.com/smarterwithgartner/top-10-emerging-skills-for-the-c-suite/
https://lattice.com/library/5-people-management-skills-every-manager-needs
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